Customer Service

Shipping & Delivery

*Shipping Notes: 

   Shipping costs may apply to large or heavy items. Notification will be on the web item.

These prices may be adjusted depending upon actual items ordered. If items have an unusual shape, size or weight shipping prices may be adjusted.

How Are Shipping Charges Calculated?

At Angel Oak Stitchery, we try to keep shipping costs down to the minimum. Our shipping charges are for shipping & handling, meaning not only will you be charged for the actual cost of shipping your order, but also for the other costs associated with shipping your order. These costs include but are not limited to: postage fees, envelopes, boxes, packing materials, tape, labels, labor to process and package your order. These are just some of the costs directly associated with shipping your orders in a timely and cost effective manner. Please note that shipping rates quoted on your order may not be the actual shipping cost, as we will manually adjust for any considerable differences. For example, if ordering just one pattern that is over $15, shipping is quoted at $6.50, we adjust that accordingly and you can assume one pattern will not ship for more than $3.50. If you are ever in question of any of our shipping rates, please do not hesitate to contact us at

    • Store Policies

      Our policy and promise to you is that we want you to be 100% satisfied. If you receive a product from us that is not what you thought you were getting, simply return it for a full refund. We want you to know that you can depend on us to meet your needs. If there is ever anything we can do to make your shopping experience more enjoyable, please let us know!
      The following items are non-returnable:

      • Cut fabric
      • Patterns
      • Books
      • Opened software

    • Sales Tax: 

      Orders placed from within the state of South Carolina will have 8% sales tax added.

    • Payment, Pricing & Promotions

       For those of you who prefer to purchase offline, We'll also gladly process your order by phone, using Visa, Mastercard, or American Express.  For your convenience, you can call our ORDER LINE below:

      Questions, call us at (843) 801-5834

      Thank you for shopping with us!